About us

We have an established reputation of supplying specialist staff absence insurance to schools, academies and colleges throughout the UK.

At Harrington Bates, we are proud to be one of the longest-standing providers in the sector. This longevity has given us the expertise and knowledge of what schools want from their insurance provider, and the understanding of how we can best deliver that.

As a result, we have a nationwide portfolio of schools who trust us to provide them with a relevant, trustworthy and financially secure absence management solution.

Why choose Harrington Bates?

Experience
As one of the longest-standing providers in the sector, we have extensive experience of helping schools in this area of planning.
Financial stability
All our policies are underwritten by a financially stable and flexible insurer so we have the capacity to settle all valid claims swiftly and efficiently.
Reputable
We have a reputation of providing flexible insurance solutions which really make a difference to our customers.
Trustworthy
We provide clear and simple information which addresses your needs and reduces the complexity of choice.
Independent specialists
We only work in the education sector. This ensures our policy is relevant and covers claims you would expect to be paid.
Expertise
We employ highly qualified professionals with extensive experience of working within insurance and education.
Partners
We work with industry leading partners to develop new products and services that are the answer to our clients’ needs.
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FAQS
Get answers to frequently asked questions about our quote process, policy cover, support services, claims handling and much more.
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Careers
We are constantly growing within the staff absence insurance market and are always keen to hear from enthusiastic and ambitious applicants.
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Customer service

We place huge emphasis and importance on the customer service our schools receive.

By putting the school at the heart of everything we do, working to continually improve the quality of service we provide and incorporating sustainable and responsible business practices into our services, we aim to meet the needs and expectations of our customers now and in the future. We want to build relationships that are based on trust and satisfaction so that our policy holders have no hesitation in recommending us to others. A key component of this is having a simple and easy to manage claims process, handling claims in a timely manner and paying all valid claims without exception.

Our vision

Our goal

Our goal is to be the UK’s most innovative, best performing and trusted staff absence insurance provider.

Our strategy

Our strategy is to bring differentiated, high-quality and needed staff absence management services to as many schools, academies and colleges throughout the UK as possible.

Our values

Transparency
From our employees to our technology, our business model to our pricing: transparency is a fundamental value that extends to all facets of our company.

Integrity
We treat everyone in a fair and honest manner and comply with all applicable laws, regulations and industry best practices.

Customer centricity
We put our customers at the heart of everything we do.